{"id":410,"date":"2021-05-10T13:32:37","date_gmt":"2021-05-10T10:32:37","guid":{"rendered":"http:\/\/localveri.net\/apleona\/?page_id=410"},"modified":"2021-07-08T17:23:14","modified_gmt":"2021-07-08T14:23:14","slug":"digital-customer-solutions","status":"publish","type":"page","link":"https:\/\/www.apleona.com.tr\/en\/digital-customer-solutions\/","title":{"rendered":"Digital Customer Solutions"},"content":{"rendered":"<div class=\"flex_column av_two_third  flex_column_div av-zero-column-padding first  avia-builder-el-0  el_before_av_one_third  avia-builder-el-first  \" style='border-radius:0px; '><p><div  style='padding-bottom:10px; color:#e73838;font-size:40px;' class='av-special-heading av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-1  el_before_av_textblock  avia-builder-el-first  av-inherit-size '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Digital Customer Solutions<\/h2><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#e73838'><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>If you consider the mass of data that can already be generated virtually in real time from properties and about users and their behavior, you can understand the desire on the part of many of our customers to use existing technological means to develop and implement data-driven products and services.<\/p>\n<\/div><\/section><br \/>\n<div  style='padding-bottom:10px; ' class='av-special-heading av-special-heading-h3  blockquote modern-quote  avia-builder-el-3  el_after_av_textblock  el_before_av_textblock  '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >THIS MEANS:<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><ul>\n<li>More modern, better-quality service for users in managed properties (keywords here are speed and usability, i.e. more, faster, and better service, such as through user apps)<\/li>\n<li>Greater transparency with regard to our service provision and performance (e.g. via customer cockpits for controlling, compliance with SLAs\/KPIs, and thus potential new contractual models)<\/li>\n<li>Product innovations to reduce the workload in the core business (e.g. in security and reception services) or for portfolio management and optimization (energy management, workplace management, data-based maintenance and upkeep strategies)<\/li>\n<\/ul>\n<p>General efficiency, i.e. more and better service for the same or lower cost, both for our customers and for us as a service provider.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-image-container  av-styling-    avia-builder-el-5  el_after_av_textblock  el_before_av_textblock  genis-resim avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='wp-image-411 avia-img-lazy-loading-not-411 avia_image' src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/dijital-musteri-cozumleri.jpg\" alt='' title='dijital-musteri-cozumleri' height=\"540\" width=\"1280\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/dijital-musteri-cozumleri.jpg 1280w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/dijital-musteri-cozumleri-300x127.jpg 300w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/dijital-musteri-cozumleri-1030x435.jpg 1030w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/dijital-musteri-cozumleri-768x324.jpg 768w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/dijital-musteri-cozumleri-705x297.jpg 705w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>All digital customer solutions will be available via the cloud-based, variable digital platform Apleona Ecosystem in the future. It will allow data acquired from properties, facilities, and users to be used intelligently for effective and modern real estate management.<\/p>\n<p>There are already many digital solutions and approaches in the Apleona Group that are being tested or are already in operation in the portfolios, properties, and facilities we manage.<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-7  el_after_av_two_third  avia-builder-el-last  sayfa-sidebar-col \" style='border-radius:0px; '><p><div  class='av-social-sharing-box paylas-btn-set avia-builder-el-8  el_before_av_hr  avia-builder-el-first  paylas-btn-set av-social-sharing-box-minimal '><div class='av-share-box'><ul class='av-share-box-list noLightbox'><li class='av-share-link av-social-link-facebook' ><a target=\"_blank\" aria-label=\"Share on Facebook\" href='https:\/\/www.facebook.com\/sharer.php?u=https:\/\/www.apleona.com.tr\/en\/digital-customer-solutions\/&#038;t=Digital%20Customer%20Solutions' aria-hidden='false' data-av_icon='\ue8f3' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share on Facebook' rel=\"noopener\"><span class='avia_hidden_link_text'>Share on Facebook<\/span><\/a><\/li><li class='av-share-link av-social-link-twitter' ><a target=\"_blank\" aria-label=\"Share on Twitter\" href='https:\/\/twitter.com\/share?text=Digital%20Customer%20Solutions&#038;url=https:\/\/www.apleona.com.tr\/en\/?p=410' aria-hidden='false' data-av_icon='\ue8f1' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share on Twitter' rel=\"noopener\"><span class='avia_hidden_link_text'>Share on Twitter<\/span><\/a><\/li><li class='av-share-link av-social-link-whatsapp' ><a target=\"_blank\" aria-label=\"Share on WhatsApp\" href='https:\/\/api.whatsapp.com\/send?text=https:\/\/www.apleona.com.tr\/en\/digital-customer-solutions\/' aria-hidden='false' data-av_icon='\uf232' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share on WhatsApp' rel=\"noopener\"><span class='avia_hidden_link_text'>Share on WhatsApp<\/span><\/a><\/li><li class='av-share-link av-social-link-linkedin' ><a target=\"_blank\" aria-label=\"Share on LinkedIn\" href='https:\/\/linkedin.com\/shareArticle?mini=true&#038;title=Digital%20Customer%20Solutions&#038;url=https:\/\/www.apleona.com.tr\/en\/digital-customer-solutions\/' aria-hidden='false' data-av_icon='\ue8fc' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share on LinkedIn' rel=\"noopener\"><span class='avia_hidden_link_text'>Share on LinkedIn<\/span><\/a><\/li><li class='av-share-link av-social-link-mail' ><a  aria-label=\"Share by Mail\" href='mailto:?subject=Digital%20Customer%20Solutions&#038;body=https:\/\/www.apleona.com.tr\/en\/digital-customer-solutions\/' aria-hidden='false' data-av_icon='\ue805' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share by Mail'><span class='avia_hidden_link_text'>Share by Mail<\/span><\/a><\/li><\/ul><\/div><\/div><br \/>\n<div  style='height:20px' class='hr hr-invisible   avia-builder-el-9  el_after_av_social_share  el_before_av_image '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div  class='avia-image-container  av-styling-    avia-builder-el-10  el_after_av_hr  el_before_av_textblock  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='mailto:michael.lange@apleona.com' class='avia_image'  ><img width=\"800\" height=\"890\" class='wp-image-749 avia-img-lazy-loading-not-749 avia_image' src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Michael_Lange_rotate-1.jpg\" alt='' title='Michael_Lange_rotate'  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Michael_Lange_rotate-1.jpg 800w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Michael_Lange_rotate-1-270x300.jpg 270w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Michael_Lange_rotate-1-768x854.jpg 768w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Michael_Lange_rotate-1-634x705.jpg 634w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '  style='font-size:17px; '  itemprop=\"text\" ><p><strong><span style=\"color: #000000;\">Dr. Michael Lange<\/span><\/strong><br \/>\nCDO<br \/>\nAn der Gehespitz 50<br \/>\n63263 Neu-Isenburg<\/p>\n<p><strong><a class=\"text-mail-link\" href=\"mailto:michael.lange@apleona.com\">michael.lange@apleona.com<\/a><\/strong><\/p>\n<\/div><\/section><br \/>\n<div  style='height:1px; margin-top:0px'  class='hr hr-invisible   avia-builder-el-12  el_after_av_textblock  el_before_av_image '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div  class='avia-image-container  av-styling-    avia-builder-el-13  el_after_av_hr  el_before_av_textblock  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='mailto:bernhard.goetze@apleona.com' class='avia_image'  ><img width=\"800\" height=\"866\" class='wp-image-739 avia-img-lazy-loading-not-739 avia_image' src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Bernhard_Goetze-1.jpg\" alt='' title='Bernhard_Goetze'  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Bernhard_Goetze-1.jpg 800w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Bernhard_Goetze-1-277x300.jpg 277w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Bernhard_Goetze-1-768x831.jpg 768w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/Bernhard_Goetze-1-651x705.jpg 651w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '  style='font-size:17px; '  itemprop=\"text\" ><p><strong><span style=\"color: #000000;\">Bernhard G\u00f6tze<\/span><\/strong><br \/>\nCIO<br \/>\nAn der Gehespitz 50<br \/>\n63263 Neu-Isenburg<\/p>\n<p><strong><a class=\"text-mail-link\" href=\"mailto:bernhard.goetze@apleona.com\">bernhard.goetze@apleona.com<\/a><\/strong><\/p>\n<\/div><\/section><br \/>\n<div  style='height:20px' class='hr hr-invisible   avia-builder-el-15  el_after_av_textblock  el_before_av_heading '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div  style='padding-bottom:10px; color:#333333;font-size:16px;' class='av-special-heading av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-16  el_after_av_hr  el_before_av_gallery  av-inherit-size '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >A SELECTION OF OUR COOPERATIONS AND SOLUTIONS<\/h2><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#333333'><\/div><\/div><\/div><br \/>\n<div  class='avia-gallery  avia-gallery-1 avia_lazyload avia-gallery-animate avia_animate_when_visible  avia-builder-el-17  el_after_av_heading  avia-builder-el-last  widget-genis-galeri'  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class='avia-gallery-thumb'> <a href='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Box.gif' data-rel='gallery-1' data-prev-img='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Box-495x400.gif' class='first_thumb lightbox ' data-onclick='1' title='csm_APL_LinkedIn_Post_Template_Box'  itemprop=\"thumbnailUrl\"  ><img class=\"wp-image-740 avia-img-lazy-loading-not-740\"   src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Box.gif\" width=\"800\" height=\"418\"  title='csm_APL_LinkedIn_Post_Template_Box' alt='' \/><\/a> <a href='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Watson_IoT_Center.jpg' data-rel='gallery-1' data-prev-img='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Watson_IoT_Center-495x400.jpg' class='lightbox ' data-onclick='2' title='csm_APL_LinkedIn_Post_Template_Watson_IoT_Center'  itemprop=\"thumbnailUrl\"  ><img class=\"wp-image-744 avia-img-lazy-loading-not-744\"   src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Watson_IoT_Center.jpg\" width=\"800\" height=\"418\"  title='csm_APL_LinkedIn_Post_Template_Watson_IoT_Center' alt='' srcset=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Watson_IoT_Center.jpg 800w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Watson_IoT_Center-300x157.jpg 300w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Watson_IoT_Center-768x401.jpg 768w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_Watson_IoT_Center-705x368.jpg 705w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a> <a href='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_SuccessFactors.jpg' data-rel='gallery-1' data-prev-img='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_SuccessFactors-495x400.jpg' class='first_thumb lightbox ' data-onclick='3' title='csm_APL_LinkedIn_Post_Template_SuccessFactors'  itemprop=\"thumbnailUrl\"  ><img class=\"wp-image-743 avia-img-lazy-loading-not-743\"   src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_SuccessFactors.jpg\" width=\"800\" height=\"418\"  title='csm_APL_LinkedIn_Post_Template_SuccessFactors' alt='' srcset=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_SuccessFactors.jpg 800w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_SuccessFactors-300x157.jpg 300w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_SuccessFactors-768x401.jpg 768w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_SuccessFactors-705x368.jpg 705w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a> <a href='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Ticketing_Dashboard.png' data-rel='gallery-1' data-prev-img='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Ticketing_Dashboard-495x400.png' class='lightbox ' data-onclick='4' title='csm_Digital_Client_Solutions_Ticketing_Dashboard'  itemprop=\"thumbnailUrl\"  ><img class=\"wp-image-748 avia-img-lazy-loading-not-748\"   src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Ticketing_Dashboard.png\" width=\"800\" height=\"418\"  title='csm_Digital_Client_Solutions_Ticketing_Dashboard' alt='' srcset=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Ticketing_Dashboard.png 800w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Ticketing_Dashboard-300x157.png 300w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Ticketing_Dashboard-768x401.png 768w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Ticketing_Dashboard-705x368.png 705w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a> <a href='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Occupancy_insights.png' data-rel='gallery-1' 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https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Occupancy_insights-705x368.png 705w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a> <a href='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Make_a_wish_App.jpg' data-rel='gallery-1' data-prev-img='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Make_a_wish_App-495x400.jpg' class='lightbox ' data-onclick='6' title='csm_Digital_Client_Solutions_Make_a_wish_App'  itemprop=\"thumbnailUrl\"  ><img class=\"wp-image-746 avia-img-lazy-loading-not-746\"   src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Make_a_wish_App.jpg\" width=\"800\" height=\"418\"  title='csm_Digital_Client_Solutions_Make_a_wish_App' alt='' srcset=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Make_a_wish_App.jpg 800w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Make_a_wish_App-300x157.jpg 300w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Make_a_wish_App-768x401.jpg 768w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Make_a_wish_App-705x368.jpg 705w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a> <a href='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Incident_App.png' data-rel='gallery-1' data-prev-img='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Incident_App-495x400.png' class='first_thumb lightbox ' data-onclick='7' title='csm_Digital_Client_Solutions_Incident_App'  itemprop=\"thumbnailUrl\"  ><img class=\"wp-image-745 avia-img-lazy-loading-not-745\"   src=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Incident_App.png\" width=\"800\" height=\"418\"  title='csm_Digital_Client_Solutions_Incident_App' alt='' srcset=\"https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Incident_App.png 800w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Incident_App-300x157.png 300w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Incident_App-768x401.png 768w, https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_Digital_Client_Solutions_Incident_App-705x368.png 705w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a> <a href='https:\/\/www.apleona.com.tr\/en\/wp-content\/uploads\/2021\/05\/csm_APL_LinkedIn_Post_Template_IBM_Kooperation.jpg' data-rel='gallery-1' 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